When you log into the program, you can opt to have a code sent to your phone instead of entering your password. The platform offers a chatbot that can answer most tax filing questions, or direct you to articles on the TurboTax website that address specific topics.
During our call, we asked the representative how to report business income reported on a 1099-NEC, which they answered accurately. We called TurboTax customer service and we waited less than a few minutes to speak with a representative. TurboTax’s customer service options include phone, email or chat.
These services may be worth the additional cost if you’re worried your return won’t be accurate, or you won’t get all the deductions to which you’re entitled. TurboTax Self-Employed comes with some great tools to help you file, including IRS audit risk assessment, a step-by-step navigation guide, and multiple ways to contact customer service. TurboTax Self-Employed is the most expensive tax software that we reviewed for the self-employed-but in exchange for higher costs, you get excellent customer service. Self-employed folks may need extra help filing their tax returns because of the many tax deductions available to them.
0 kommentar(er)
